I ordered a part from your web site because there was no indication that it was not in stock. Why do you continue to allow people to buy parts that are not in stock? When are we supposed to know when it will be in stock?
I ordered a part from your web site because there was no indication that it was not in stock. Why do you continue to allow people to buy parts that are not in stock? When are we supposed to know when it will be in stock?
Angus Hobdell posted this at Aug 28, 2020 Updated at Aug 15, 2022
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We always try to maintain correct stock control, but sometimes due to unforeseen circumstance the websites stock quantities may differ.
We strive to get replacement parts as quick as possible and are sorry if there is a delay in shipping your part.
If we do not have the part in stock and have no accurate idea of when we will have it, we normally cancel the item and refund the cost.
I you wish we can hold the complete order until we have all the parts but there is no guarantee on time frame if you choose this option, please add this request to your notes when ordering